About Me

I’m an entry-level General Virtual Assistant with experience in data entry, online research, non-voice customer support, and content research for YouTube. I’m detail-oriented, reliable, and comfortable working independently in a remote setup while meeting deadlines and quality standards.

I also have working knowledge of HTML + CSS (with the help of AI tools) to create clean, responsive pages. For creative work, I design graphics using Canva and edit short-form videos using CapCut. I’m familiar with organizing tasks in Trello and Notion, and I use Discord as part of my communication workflow.

Core Competencies

• Data Entry & Database Management
• Administrative & Clerical Support
• Customer Service (Non-Voice)
• Social Media Management
• Basic Web Editing (HTML + CSS)
• Canva Graphics & Short-Form Video Editing (CapCut)

Tools & Platforms

Microsoft Excel Microsoft Excel
CapCut CapCut
Canva Canva
Trello Trello
Notion Notion
Discord Discord
HTML HTML
CSS CSS
Google Drive Google Drive
Gmail Gmail
Google Sheets Google Sheets

Experience

Support Staff — 4th Congressional District Office of Isabela

07/2024 – 09/2025
  • Managed and encoded client data for educational and medical assistance programs.
  • Assisted constituents with inquiries, ensuring efficient and client-centered support.
  • Coordinated with teams for program implementation and event support.

General Virtual Assistant (Content Research & YouTube Support) — Part Time

07/2023 – 05/2024
  • Researched trending Korean dramas and tourist destinations to support YouTube content.
  • Created summaries and plot breakdowns for engaging video scripts.
  • Sourced specific drama clips based on exact timeline requirements.
  • Reviewed team outputs and gave feedback to improve quality and accuracy.
  • Supported end-to-end workflow for creating viral videos.

Facebook Page Manager — K Gold Beauty Essentials Corp. (Remote)

11/2023 – 07/2024
  • Managed posts, engagement, product updates, and basic ad campaigns.
  • Responded to customer inquiries and tracked orders to delivery.

Non-Voice Chat Support Representative — K Gold Beauty Essentials Corp.

03/2021 – 09/2021
  • Handled chat-based customer support and order processing.
  • Maintained accurate records in Google Sheets and ensured timely delivery.

Education

AMA Computer College – Santiago Campus
Bachelor of Science in Computer Engineering